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GoHighLevel vs Pipedrive Which CRM is Best for You?

GoHighLevel vs Pipedrive: Which One Should You Choose?
Choosing the right Customer Relationship Management (CRM) software is crucial for managing sales, automating marketing, and scaling your business. Two of the most popular options, GoHighLevel vs Pipedrive, offer distinct advantages depending on your needs.
While Pipedrive is a sales-focused CRM designed to help businesses manage deals and pipelines efficiently, GoHighLevel is a comprehensive all-in-one marketing and automation platform tailored for agencies and marketers.
In this guide, we’ll break down their features, ease of use, automation capabilities, integrations, pricing, and who each platform is best suited for.
Key Takeaways
✔ GoHighLevel is best for agencies and businesses needing an all-in-one sales, marketing, and automation platform.
✔ Pipedrive excels as a sales-focused CRM with strong pipeline management tools.
✔ GoHighLevel offers built-in email, SMS marketing, and automation, while Pipedrive focuses on deal tracking and lead management.
✔ Pricing varies significantly, with GoHighLevel offering more features at a higher cost and Pipedrive being a budget-friendly option for sales teams.
✔ Both tools integrate with third-party apps, but GoHighLevel includes native automation for agencies.
GoHighLevel vs Pipedrive In-Depth Comparison
1. Features Breakdown
Feature | GoHighLevel | Pipedrive |
---|---|---|
Pipeline Management | ✅ Yes | ✅ Yes |
Marketing Automation | ✅ Yes | ❌ No |
Email & SMS Marketing | ✅ Yes | ❌ No |
Funnel Builder | ✅ Yes | ❌ No |
Landing Pages | ✅ Yes | ❌ No |
Call Tracking | ✅ Yes | ❌ No |
Sales Automation | ✅ Yes | ✅ Yes |
Lead Scoring | ✅ Yes | ✅ Yes |
Third-Party Integrations | ✅ Yes (Zapier, API) | ✅ Yes (Zapier, API) |
Customer Support | ✅ 24/7 Live Chat & Phone | ✅ Chat & Email Support |
🔹 Winner: GoHighLevel if you need an all-in-one marketing, sales, and automation solution. Pipedrive is better if you want a straightforward sales pipeline management tool.
2. Ease of Use
GoHighLevel:
✅ Comprehensive but requires setup—Designed for agencies, so there’s a learning curve, but it offers workflows, automation, and marketing tools in one place.
Pipedrive:
✅ User-friendly and intuitive Built for sales teams focusing on simple deal tracking, pipeline visibility, and contact management.
🔹 Winner: Pipedrive for ease of use. GoHighLevel offers more features but has a learning curve.
3. Automation & Workflows

GoHighLevel:
✅ Advanced automation: set up triggers, follow-ups, email & SMS sequences, and even chatbot automation.
Pipedrive:
✅ Sales automation: Automate follow-ups, lead assignments, and pipeline movements, but lack marketing automation.
🔹 Winner: GoHighLevel for its robust marketing and sales automation.
4. Integrations & Customization
GoHighLevel:
✅ Native integrations—email, SMS, landing pages, and workflow automation—without extra tools.

Pipedrive:
✅ Third-party integrations: Connect with over 400+ apps like Slack, Asana, and Google Workspace.
🔹 Winner: Tie: GoHighLevel is better for built-in tools, while Pipedrive integrates better with external apps.
GoHighLevel vs Pipedrive Pricing Comparison
Plan | GoHighLevel Pricing | Pipedrive Pricing |
---|---|---|
Basic | $97/month | $14.90/user/month |
Unlimited | $297/month | $24.90/user/month |
Agency Pro | $497/month | $49.90/user/month |
✔ GoHighLevel offers unlimited users on the $297 plan.
✔ Pipedrive is priced per user, making it more affordable for small teams.
✔ GoHighLevel includes more features, eliminating the need for separate email/SMS marketing tools.
🔹 Winner: Pipedrive is cheaper for small sales teams, while GoHighLevel provides more value for agencies managing multiple clients.
Who Should Choose What?
✔ GoHighLevel is Best For:
- Marketing agencies manage multiple clients.
- Businesses need email, SMS, landing pages, and automation in one platform.
- Those looking for a complete CRM + marketing solution.
✔ Pipedrive is Best For:
- Sales teams that need a simple, easy-to-use CRM.
- Businesses focused on pipeline management and lead tracking.
- Companies looking for a cost-effective sales CRM.
FAQs
Can I use GoHighLevel for just sales tracking?
Yes, but GoHighLevel is designed as an all-in-one solution. If you’re only looking for deal tracking and pipeline management, Pipedrive is a better choice.
Does GoHighLevel support third-party integrations?
Yes, GoHighLevel integrates with Zapier, Stripe, Twilio, Facebook Ads, Google My Business, and more for automation and marketing purposes.
Which CRM is better for agencies: GoHighLevel or Pipedrive?
GoHighLevel is better for marketing agencies because it includes:
✔ Email & SMS marketing
✔ Funnels & landing pages
✔ Automation & workflows
✔ Client management tools
✔ White-labeling for agencies
Pipedrive is better for individual sales reps or small sales teams that don’t need built-in marketing tools.
Can I migrate from Pipedrive to GoHighLevel?
Yes, you can migrate contacts, leads, and deals from Pipedrive to GoHighLevel using CSV import/export or Zapier for automation.
Conclusion
✅ Choose GoHighLevel if you need sales, marketing, and automation in one platform.
✅ Choose Pipedrive if you want a simple, affordable sales CRM.
🚀 Best for Agencies & Marketers: GoHighLevel
💰 Best for Small Sales Teams: Pipedrive
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